What Does It Mean to Be an Authorized Daikin Pro Dealer?
Trusted Family Owned Air Conditioning Contractor, delivering expert HVAC Services for San Antonio.
What’s Covered on This Page
- Who We Are and How Long We’ve Held This Status
- What Our License and Insurance Cover
- What Our Guarantee and Warranty Include
- How We Handle a Service, Maintenance, or Installation Call
- Who We Don’t Take On
- How long have you been licensed to do this work?
- What does your labor warranty cover?
- Does being an Authorized Daikin Pro Dealer mean you only install Daikin systems?
- Is every home a good fit for a Daikin Pro Expert install?
- What should I check before hiring any HVAC contractor, including you?
- Who handles the permit and rebate paperwork after an install?
Who We Are and How Long We’ve Held This Status
We’re a residential heating and cooling company that serves homeowners across San Antonio. Our Texas contractor license dates to 2020, and the number is TACLB00153401E. The Texas Department of Licensing and Regulation keeps a public lookup for HVAC contractor licenses, so you can confirm ours before anyone climbs into your attic.
Daikin lists us as an Authorized Daikin Pro Dealer. We’re also a Carrier Factory Authorized Dealer and a Carrier President’s Award winner. Two different manufacturers run those programs. Because we hold both, we can price either brand for your home and let you compare them. If you want to confirm our current dealer standing, Daikin can verify it directly.
- Texas HVAC contractor license TACLB00153401E, held since 2020
- HVAC contractor certification, plus NATE Certified technicians
- Authorized Daikin Pro Dealer
- Carrier Factory Authorized Dealer and Carrier President’s Award winner
- A+ rating with the BBB
- More than 800 five-star reviews on Google
A dealer badge tells you less than what happens at your house. In San Antonio, most of the systems we work on sit in attics. Those attics get far hotter than the living space during a long Texas summer. On inspections, we often find clogged condensate drains, dirty coils, and duct joints that have pulled loose. Those details affect how any new system will perform, whether it’s a Daikin or another brand.
Many homeowners compare install quotes by tonnage alone. But two 3-ton systems can run very differently in the same house. Before we write a Daikin estimate, a tech checks your system type and size, ductwork, line set, electrical, home size, and insulation. Then we run a Manual J heat load and a CFM calculation for the ducts. Sometimes those numbers show that the existing ductwork needs changes. If so, the estimate will list that work separately, and you’ll see it before any job is approved.
New AC and heating installs come with a 12-year manufacturer parts warranty and 2 years on labor. A 12-year labor warranty is available as an option. We also back our work with a 100% satisfaction guarantee. After the install, we handle the city inspection and register your equipment, and we apply for any local rebates your system qualifies for.
Your San Antonio air conditioner installation estimate is free. We can also give you pricing over the phone, which helps if you’re comparing several options from home first.
What Our License and Insurance Cover
Our Texas license covers the residential HVAC work we do, from AC repair to a full Daikin Pro Expert installation. We’ve held it since 2020, and the number is TACLB00153401E. You can look it up on the Texas Department of Licensing and Regulation website before you ever call us.
Texas requires a licensed contractor for air conditioning and refrigeration work on a home (Texas Occupations Code, Chapter 1302). A license number is the first thing to check. It takes about two minutes online.
- Texas ACR contractor license TACLB00153401E, active since 2020
- HVAC contractor certification held by our business
- NATE certification for technician knowledge
- Authorized Daikin Pro Dealer status, which applies directly to Daikin Pro Expert equipment
- Carrier Factory Authorized Dealer and Carrier President’s Award Winner
- A BBB A+ rating and over 800 five-star reviews on Google
Insurance is a separate document from a license. Ask any contractor for a certificate of insurance in writing before work starts, and that includes us. A license number tells you the state approved the contractor. A certificate tells you whose policy covers the job.
Being licensed also shapes how we run a Daikin Pro Expert install. Before we quote the final price, a technician checks your ductwork, line set, electrical, home size and insulation. Then we run a Manual J heat load and a CFM calculation for the ducts. After the install, we handle the city inspection and register the equipment with the manufacturer, and we apply for any local rebates you qualify for.
Those steps matter in San Antonio homes. During inspections, we often find older systems that were swapped out with no inspection record. Common signs include a line set too small for the newer unit and thermostat wire spliced with tape. Another one is a disconnect box that doesn’t match the breaker size. In an attic in August, problems like that show up fast.
One mistake we see before people call is hiring on price alone. They never ask for a license number or whether a permit will be pulled. Another is buying equipment online and then looking for someone to install it. Manufacturer warranties often depend on who installs and registers the unit, so check the terms first.
Our warranty terms are written down, not implied. New AC and heating installations come with a 12-year manufacturer parts warranty and 2 years on our labor. You can add an optional 12-year labor warranty. We also stand behind our work with a 100% satisfaction guarantee.
A license doesn’t mean every request is a fit for us. We work on homes that families own and live in. That’s where our process, warranty, and inspections are built to apply.
What Our Guarantee and Warranty Include
Every new AC and heating installation we do comes with a 12-year manufacturer parts warranty and 2 years of labor coverage from us. On top of that, we back our work with a 100% satisfaction guarantee. If you want longer labor coverage, a 12-year labor warranty is available as an option.
- Parts: 12-year manufacturer parts warranty on new AC and heating installations
- Labor: 2 years from Atlas AC Repair on the installation work
- Optional upgrade: a 12-year labor warranty you can add
- Our promise on the job: a 100% satisfaction guarantee
Parts coverage and labor coverage are two separate things. This is the point people mix up most often when they compare quotes. A parts warranty pays for the part itself. The labor to diagnose the problem and swap that part is a different line on the bill. When you read any installation quote, check both numbers side by side.
We register your equipment with the manufacturer after the install. That step is built into our installation process, along with the city inspection. A lot of homeowners don’t realize registration matters until they need a warranty claim. Then they’re hunting for paperwork and serial numbers on a unit sitting in a hot attic or a side yard.
Is the optional 12-year labor warranty worth it? It depends on your plans. If you expect to stay in your home for many years, longer labor coverage lines up with the life of the parts warranty. If you think you’ll sell in a few years, the standard 2 years of labor may be enough for you. We’d rather you pick the one that fits than add coverage you won’t use.
San Antonio summers put real hours on a system. Long stretches of triple-digit days keep an AC running most of the afternoon and into the evening. A warranty covers parts and labor under its terms, but it doesn’t replace basic care. In homes across the city, we find clogged condensate drains, dirty coils, and filters that haven’t been changed in months during routine inspections. Those are maintenance items, and keeping up with them helps your new system run the way it was designed to.
One more thing to know before you sign with anyone. Ask who handles the labor side of a warranty claim. With us, the installer is the same company that holds your labor coverage. You call one number.
We’re an Authorized Daikin Pro Dealer and a licensed Texas HVAC contractor, license TACLB00153401E. Our estimates are free. We’ll walk through the warranty terms with your quote so you can compare them against any other offer you’re weighing.
Not sure what your Daikin Pro Expert project needs? Ask us.
Get a Free Estimate. Atlas AC Repair is ready to help.
How We Handle a Service, Maintenance, or Installation Call
Every call we take follows one of three paths: service, maintenance, or installation. Each one has set steps. On all three, you see a quote before any work starts.
A service call starts when you call or chat with us to book. Most of the time we get there the same day. Our tech runs diagnostics first and reports what they found to you. Then we build a quote, and nothing gets repaired until you approve it. When the work is done, we walk you through the finished repair and show you how the system is running.
We see a few common steps homeowners take before calling. One is resetting the breaker over and over when the outdoor unit won’t start. Another is letting the system keep running with ice on the copper lines. Closing vents in unused rooms to push more air elsewhere is another. These are easy things to try, but they can add strain to a system that’s already struggling in a San Antonio August.
Maintenance gets booked the same way, by call or chat. Many times the tech can come out the same day. If they spot work that’s worth doing, you get a quote first and decide from there. During tune-ups here, the items that come up most are slow or clogged condensate drains and outdoor coils packed with dust and grass clippings. Capacitors that have weakened after months of triple-digit heat also come up often.
Installing a Daikin Pro Expert system takes the most steps. That’s on purpose, since sizing is where a new system is set up to work well or poorly for the next 15 years.
- You call or chat with us about replacing your system, and we give you pricing over the phone.
- A technician visits to verify system type and size, ductwork, line set, electrical, home size, and insulation.
- We run a heat load (Manual J) and a CFM calculation for your ductwork.
- We build an estimate for you to review. The estimate is free.
- Work begins with a 50% deposit or approved financing.
- We do the installation, then collect the balance or process the financing.
- We complete the city inspection.
- We register your equipment and apply for any local rebates you qualify for.
The phone price gives you a starting number. The home visit can move it. In many San Antonio homes we find the old unit was sized by a rule of thumb, with no load calculation on record. Sometimes the right size turns out smaller than what’s there now. Other times the ducts or the return can’t move enough air for the new system. In that case we’ll tell you the ductwork needs attention before a new unit makes sense. You can turn down that part, but we’ll explain what it does to comfort and run time first.
Who We Don’t Take On
We install Daikin Pro Expert systems in San Antonio homes owned by the families who live in them. That’s our full scope. It keeps our crews working on one kind of job, which is the house you come home to every night.
Inside that scope, there are still a few jobs we turn down or redirect. Each one ties back to how we run a Daikin Pro Expert install.
- Same-size swaps with no measurements. We run a Manual J heat load and a CFM calculation for your ductwork before we quote a Daikin Pro Expert system. If you want the old tonnage dropped in without that step, another company will be a better match.
- Installs that skip the city inspection. After every installation we perform a city inspection and register the equipment. We won’t leave either one off to save a day.
- A full replacement when a repair will do. If your system needs an AC capacitor replacement or an AC contactor replacement, we’ll quote that repair instead.
- Work that starts before you’ve reviewed the estimate. We build a written estimate for you to look over first. The job begins after the 50% deposit or financing is in place.
The load calculation rule comes from what our technicians find in San Antonio attics. Many homes here have a system sized to match whatever was there before, and that older unit was often sized by a rough guess. A bigger unit cools the house fast and shuts off early, so it doesn’t run long enough to pull moisture out, and the house can feel cool but clammy.
Other things show up often during inspections here. Return ducts are commonly too small for the system’s tonnage. Line sets may have sat in a hot attic for many summers. Condensate drains can clog with algae after a humid stretch. Any of these can change what a Daikin Pro Expert install should include, which is why we check them before we price the job.
Homeowners sometimes make one mistake before they call: they compare quotes by price alone. Two bids can list different tonnage or different equipment. One may include the inspection and registration while the other doesn’t. Put the line items side by side before you decide.
Summer outages here also come down to small electrical parts more often than people expect. Capacitors and contactors take a beating in Texas heat. We’d rather fix that part than sell you a Daikin Pro Expert system you don’t need yet.
Not sure which side of the line your home falls on? Our free estimate is the way to find out. We give you pricing over the phone first. Then a technician visits to check system type and size, ductwork, line set, electrical, home size, and insulation. After that, we build the written estimate you review.
Frequently Asked Questions
Common questions about Daikin Pro Expert
How long have you been licensed to do this work?
We’ve held our Texas HVAC contractor license, TACLB00153401E, since 2020. You can look up that number on the Texas Department of Licensing and Regulation site before you call us. We’re also NATE Certified and hold HVAC contractor certification. Being an Authorized Daikin Pro Dealer is a separate status from our state license, and Daikin can confirm it directly if you want to check it yourself.
What does your labor warranty cover?
New AC and heating installs come with 2 years of labor coverage from us plus a 12-year manufacturer parts warranty. If you want longer labor protection, we offer an optional 12-year labor warranty you can add. We also stand behind the install with a 100% satisfaction guarantee. These terms apply to new installations, so ask us which coverage applies to the specific job you’re pricing out.
Does being an Authorized Daikin Pro Dealer mean you only install Daikin systems?
No, we also hold Carrier Factory Authorized Dealer status and won a Carrier President’s Award. Holding both manufacturer credentials means we can price a Daikin system and a Carrier system for the same home and let you compare them side by side. Neither credential locks us into one brand. Which system fits your home depends on your ductwork, home size, and insulation, which we check before writing any estimate.
Is every home a good fit for a Daikin Pro Expert install?
We work on homes that families own and live in, and that’s where our inspection process, warranty, and rebate steps are built to apply. Before quoting a final price, we check your system type, ductwork, line set, electrical, home size, and insulation. If your ductwork needs changes to support a new system, we list that work separately so you see it before approving anything.
What should I check before hiring any HVAC contractor, including you?
Start with the license number and ask for proof of insurance in writing, since those are two separate documents. A license number confirms the state approved the contractor. A certificate of insurance confirms whose policy covers the job if something goes wrong. We’d also suggest asking whether the installer will pull a permit and whether the equipment will be registered with the manufacturer, since that can affect your parts warranty.
Who handles the permit and rebate paperwork after an install?
We handle the city inspection and register your equipment with the manufacturer after installation, and we apply for any local rebates your system qualifies for. This is part of our standard installation process, not a separate add-on. Registering the equipment correctly also matters for your manufacturer parts warranty, so it’s worth confirming with any installer before the job starts.
